FAQ – Dehumidifiers

Dehumidifier does not operate.

ISSUE: Bucket not installed properly.

DO THIS: Hang bucket on support posts.

ISSUE: House fuse blown or circuit breaker tripped.

DO THIS: Replace fuse with time delay type or reset circuit.

ISSUE: Humidistat Control is OFF.

DO THIS: Turn on the Humidistat Control

ISSUE: Plug is disconnected from outlet

DO THIS: Push plug firmly into wall outlet.

ISSUE: The dryness level you selected has been reached.

DO THIS: Dehumidifier automatically shuts off when selected amount of moisture has been removed from air. If you want to remove more moisture, turn the humidistat Control to MAX . After the dehumidifier starts, reset the control to desired setting.

ISSUE: Water in the bucket has reached its preset level.

DO THIS: Dehumidifier automatically shuts off when this occurs. Empty bucket and return bucket to position.

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Dehumidifier is operating but room is not dry.

ISSUE: Dehumidifier has been installed or restarted recently.

DO THIS: The higher the moisture in the room, the longer it takes for the room to become dry.

ISSUE: Dehumidifier is located improperly.

DO THIS: See owners manual.

ISSUE: Humidistat Control is set too low.

DO THIS: Turn Humidistat Control to a higher setting.

ISSUE: Refer to causes 1, 2, 3, and 4 under “dehumidifier runs too much”.

DO THIS: See solutions for these causes.

ISSUE: Room temperature is too low.

DO THIS: Unit will not operate satisfactorily if the room temperature is below 65 degrees F. See OPERATING CONDITION section.

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Dehumidifier runs too much.

ISSUE: Air movement through dehumidifier is blocked.

DO THIS: Grill may be dirty. Use brush attachment of vacuum cleaner to clean grill. Dehumidifying coil on back of unit may be dirty. Dehumidifier must be placed in a space that does not restrict air flowing into the rear coil or out of the front grille.

ISSUE: Area to be dehumidified is too large.

DO THIS: Check with your dealer to see if capacity is adequate.

ISSUE: Dehumidifier has been installed or restarted recently.

DO THIS: The higher the moisture in the room, the longer the dehumidifier will operate.

ISSUE: Humidistat Control is set at MAX.

DO THIS: Dehumidifier will not turn off if Humidistat is set at MAX.

ISSUE: Windows or doors near dehumidifier are open to outdoors.

DO THIS: Close all windows and doors to outside.

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Frost appears on coils above bucket.

ISSUE: Dehumidifier has been turned on recently.

DO THIS: This is normal due to refrigerant rushing through coil. Frost will usually disappear within 60 minutes.

ISSUE: Room temperature is too low.

DO THIS: Unit will not operate satisfactorily if the room temperature is below 65 degrees F. See OPERATING CONDITION section.

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Noise: Noise is like a fan.

ISSUE: Air is moving through the dehumidifier.

DO THIS: This is normal.